FAQs
Please see below for a selection of Frequently Asked Questions which you may find
useful when planning a stay at Lamington Apartments, Hammersmith, London.
General Queries
Facility Queries
Booking Procedures
Why rent an apartment instead of a hotel room?
Apartments are the ultimate and growing alternative to hotels in London. They provide
more space, cheaper rates and a wide range of alternatives. Guests will find many
advantages to renting London apartments instead of staying in large, impersonal
hotels.
One of the main attractions is the degree of personal freedom which is enjoyed.
While every itinerant traveller enjoys the cosseting attentions of a good hotel,
most acknowledge the existence of a "satisfaction barrier" which is breached after
a few days. Apartment dwellers, by way of contrast, are free agents. Not only are
they spared the sometimes inhibiting formality of dining room dress rules, they
are also able to utilize the kitchen facility to cook inexpensively for themselves.
Apartment rentals offer unparalled privacy, larger quarters, a greater selection
of locations and more flexibility in planning. The cost of a week's stay in a one-bed
roomed London apartment will generally average out to be 30% cheaper than hotel
accommodation in a standard double room. Women, actors and business people can stay
in peace and quiet rather than fight through a hotel lobby. With their own kitchen
facilities they need not go out to eat or go down for breakfast.
All apartment residences feature a complete kitchen, and have separate dining, living
and sleeping areas. Whether you want to prepare your own meals or just relax on
the sofa, enjoying a movie on your VCR, our apartments provide the privacy, comfort
and conveniences of living in your own home.
Who are your customers?
Our customers include professionals travelling on business, and individuals, groups
or families visiting or relocating to London, who need comfortable, spacious accommodations
for one night, one week to several months or more.
Can you arrange for an airport transfer?
Lamington uses the services of a competent private car hire firm and is able to
provide collection from any airport at a very competitive rate. Once our reservations
department has your flight details we can have a driver ready to take you and your
baggage to the apartment of your choice. This is a most convenient way to get from
the airport to the city, as the drivers are familiar with all city locations.
Facility Queries
What time is check-in and check-out?
Check-in time for most apartments is usually 4:00pm with check-out time around 11:00am.
Should guests require an early or immediate check-in on arrival, it is recommended
that reservations are made from the previous night, or to store luggage at building
until apartments are ready. Apartments with reception areas may look after your
luggage while you go out and have a bite to eat and have a chance to explore the
area while the apartment is being made ready for you.
What is included in the rental rate?
The rental rate includes the cost of the apartment for use during your stay. It
also includes all taxes, maid service, linens, towels, electricity and service charges.
It does not cover incidental charges such as telephone calls, fold-away beds and
car parking, etc.
Booking Procedures
Is a security deposit required?
This depends on the property. Some apartments will take a credit card imprint or
a deposit, to protect themselves against unforeseen damage to the property, and
to cover telephone charges. This is no different than the standard credit card imprint
taken by hotels at check-in. These funds are either never charged through (if no
damage is done and no incidentals are purchased) or refunded less the cost of damages/incidentals
at the end of the guests' stay. Please refer to the policies section of the property.
How do I collect keys?
This varies depending on location and whether the building has a porter service
/ reception. Check-in details will be clearly noted in your booking voucher. Once
your reservation is confirmed, we will provide you with an address and directions
to your apartment that will include key collection details. In the majority of cases,
you will be met promptly on arrival at your apartment.
Do apartments require minimum stays?
Generally, the minimum stay in our apartments is 1-3 days. Some apartments require
stays of one week or two weeks, and many of our corporate apartments require 30
days minimum stay. Each property listed on HammersmithApartments.co.uk states the
minimum stay requirements for that individual location. The minimum stay varies
from location to location. View our current listings for more details.
Are there any hidden charges?
There are no hidden extras in our quoted prices. They are fully inclusive of everything.
In some cases, rates are not inclusive of Value Added Tax. In these cases, it is
clearly stated on the Property Page and will be advised by your reservation representative.
Only the deposits which cover the cost of telephone and incidentals is not included
in these prices which, of course, is charged according to use.
How much does it cost?
Rates vary depending on location, length of stay and size of apartment.
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